Forty-two thousand dollars is a sizeable hunk of money. That’s the value of a recent consumer case handled by Call For Action.
Our caller bought a new SUV in June of last year and within three months started having electrical problems with the vehicle. It seemed that there were gremlins at work in the vehicle because the lights would turn on and off with no assistance from the owner, the radio would start playing and then suddenly stop. Even the light indicating the airbags were deployed kept turning on. Worst of all, the horn would honk, without any warning. It was enough to make her jump right out of her seat belt. She had taken the vehicle back to the dealership 13 times.
Well, our Call For Action volunteer placed a call to the dealership and discussed the problem. The management agreed to contact our client and the end result was that she got a new vehicle worth, you guessed it, $42,000. Our alert CFA volunteer recognized that the lemon law could be used to the consumer’s advantage in this case. He just happens to be a retired attorney!